Support
We're here to help you keep your family safe online.
Have a question, run into a snag, or want to tell us something? You can reach a real person at the email below. We read every message and reply as soon as we can.
Email us
hello@haloaware.comThe fastest way to reach us. Please include your account email so we can find you quickly.
Find an answer faster
Getting started
Install the browser extension and connect it with the setup code from your dashboard.
Set up the extension→Plans and billing
Compare what's included on each plan, or manage your subscription from your account.
View plans→Privacy and your data
See exactly what we collect, how long we keep it, and how to delete it at any time.
Read the privacy policy→Your account
Sign in to add a child, manage devices, or change your settings.
Go to your dashboard→Who you're reaching
Halo Aware Ltd
Registered in England and Wales, company no. 17065814
Registered office: 23 Broadway, North Hykeham, Lincoln, LN6 8DP
Contact: hello@haloaware.com