Is Chai safe for kids?

What we found

Every claim is sourced and dated. If something here is wrong or out of date, tell us and we will fix it.

1. e1Chai's privacy policy (last updated 2 July 2026) identifies the operator as Chai Research Corp., a Delaware-registered corporation (File Number 6527981) with its registered office at 555 Hamilton Ave Ste 300, Palo Alto, California, acting as data controller (checked 2026-07-30).

   "a Delaware-registered corporation (File Number 6527981) with its registered office at 555 Hamilton Ave Ste 300, Palo Alto, CA 94301, U.S.A., in its capacity as data controller"

   https://chai.ml/privacy/ · captured 30 July 2026

2. e2The EULA (last updated 28 July 2026) states the platform is strictly restricted to users aged 18 and older, and that because its models allow user-driven roleplay, users may encounter or generate adult-oriented content, including mature themes and fictionalised violence (checked 2026-07-30).

   "Chai AI is a platform strictly restricted to users aged 18 and older. Because our artificial intelligence models allow for expansive, user-driven roleplay, you may encounter or generate adult-oriented content, including mature themes and fictionalized violence."

   https://www.chai-research.com/app-eula/ · captured 30 July 2026

3. e3The safety page states the app is rated 18+ on the Apple App Store and Google Play, and that users must be confirmed as adults before downloading in regions where app stores verify age (checked 2026-07-30).

   "The CHAI app is rated 18+ on the Apple App Store and Google Play. In regions where app stores verify age, users must be confirmed as adults before they can download the app."

   https://www.chai-research.com/safety.html · captured 30 July 2026

4. e4The EULA's acceptable-use policy (section 7) prohibits six content categories: sexually explicit images and videos, child sexual exploitation material, terrorist and extremist material, self-harm and suicide material, non-consensual intimate material, and high-impact violence; it states violations result in immediate account termination, data preservation and potential reporting to law enforcement (checked 2026-07-30).

   "Chai AI strictly prohibits the generation, sharing, promotion, or distribution of the following categories of content. Violation of these specific rules will result in immediate account termination, data preservation, and potential reporting to relevant law enforcement authorities"

   https://www.chai-research.com/app-eula/ · captured 30 July 2026

5. e5The safety page states every user message is scanned in real time for self-harm content, and that when such content is detected the system either refuses to generate a response or replaces it with a safer alternative (checked 2026-07-30).

   "Every user message is scanned in real time for self-harm content. When such content is detected, the system either refuses to generate a response or replaces it with a safer alternative that does not reinforce or encourage harmful behaviour."

   https://www.chai-research.com/safety.html · captured 30 July 2026

6. e6The safety page states that when a user expresses self-harm intent, Chai provides a notification referring the user to crisis service providers; the page links to findahelpline.com for crisis helplines (checked 2026-07-30).

   "When a user expresses self-harm intent, CHAI provides a notification referring the user to crisis service providers."

   https://www.chai-research.com/safety.html · captured 30 July 2026

7. e7The safety page states users can report any AI character or message directly within the app and that reports are anonymous (checked 2026-07-30).

   "You can report any AI character or message directly within the app. Your reports are anonymous"

   https://www.chai-research.com/safety.html · captured 30 July 2026

8. e8The safety page describes safety filters the user can enable to filter out mature content in search, hide explicit messages and block specific characters; the page presents these as user-enabled options (checked 2026-07-30).

   "You can enable safety filters in the app to filter out mature content in search, hide explicit messages and block specific characters."

   https://www.chai-research.com/safety.html · captured 30 July 2026

9. e9The privacy policy states personal data from in-app conversations with chatbots is used to enhance and fine-tune the AI models, on a legitimate-interest basis (Art. 6(1)(f) GDPR / UK GDPR), and that personal identifiers are removed before conversation data is used this way (checked 2026-07-30).

   "We use personal data derived from your in-app conversations with chatbots to enhance and fine tune the artificial intelligence models on which these chatbots operate. Before we use any conversation data in this way, we remove personal identifiers."

   https://chai.ml/privacy/ · captured 30 July 2026

10. e10The privacy policy states data collected through the app is retained for no longer than the duration of the account plus five years following its deletion (with possible extensions for legal claims or legal obligations), and that users can delete their account and associated personal data directly within the app (checked 2026-07-30).

    "The data collected through your use of the APP will not be processed for a longer period than is necessary to achieve the purposes described above, not exceeding, in any case, the duration of the account and five (5) years following its deletion."

    https://chai.ml/privacy/ · captured 30 July 2026

11. e11Documented recordOn 25 August 2025, a bipartisan coalition of 44 state attorneys general sent a letter on child safety to AI chatbot companies that named Chai AI among the twelve recipients, alongside Anthropic, Apple, Google, Luka Inc., Meta, Microsoft, Nomi AI, OpenAI, Perplexity AI, Replika and xAI (Illinois Attorney General press release, checked 2026-07-30).

    "sent to Anthropic, Apple, Chai AI, Google, Luka Inc., Meta, Microsoft, Nomi AI, Open AI, Perplexity AI, Replika and xAI addresses alarming reports of AI chatbots engaging in sexually inappropriate conversations with kids."

    https://illinoisattorneygeneral.gov/news/story/attorney-general-raoul-leads-44-states-in-demanding-companies-end-predatory-ai-interactions-with-kids · captured 30 July 2026

12. e12Observed by Halo AwareWe found no web chat surface for this product: the website offers iOS App Store and Google Play links and lists a 'CHAI WEB' option as 'Coming Soon...'; access is through its mobile apps (checked 2026-07-30).

    https://www.chai-research.com · captured 30 July 2026

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