Is Botify AI safe for kids?

What we found

Every claim is sourced and dated. If something here is wrong or out of date, tell us and we will fix it.

1. e1The Google Play listing's "About the developer" block names the developer as Ex-human, Inc., based in Boulder, Colorado, United States, with the contact email support@exh.ai (checked 2026-07-31).

   "About the developer EX-HUMAN, INC support@exh.ai … Boulder, CO … United States"

   https://play.google.com/store/apps/details?id=ai.botify.app&hl=en&gl=GB · captured 31 July 2026

2. e2The Google Play listing (United Kingdom storefront) shows a PEGI 16 age rating with the content descriptor "Strong Language", and reports more than 1 million downloads (checked 2026-07-31).

   "3.9 star 27.6K reviews PEGI 16 info 1M+ Downloads"

   https://play.google.com/store/apps/details?id=ai.botify.app&hl=en&gl=GB · captured 31 July 2026

3. e3The operator's own Google Play description presents the product as including user-created romantic companion characters, listing an "AI girlfriend, boyfriend, or AI friend" among the things a user can create (checked 2026-07-31).

   "You can chat with your favorite celebrities, anime heroes, movie icons, or historical figures – or create your own chatbot, AI girlfriend, boyfriend, or AI friend to talk to."

   https://play.google.com/store/apps/details?id=ai.botify.app&hl=en&gl=GB · captured 31 July 2026

4. e4In a public developer reply to a Google Play review dated 26 February 2026, Ex-human, Inc. stated that the app is designed to be a safe experience and that some content is not supported (checked 2026-07-31).

   "In fact, Botify AI is designed to be a safe experience for everyone. While some content isn't supported, you're welcome to explore many other conversations and AI companions in the app."

   https://play.google.com/store/apps/details?id=ai.botify.app&hl=en&gl=GB · captured 31 July 2026

5. e5The developer's Google Play data safety declaration lists, among data the app may collect, "Other user-generated content" (declared purpose: app functionality) and in-app search history (declared purposes: app functionality and analytics), alongside name, email address and user IDs (checked 2026-07-31).

   "Personal info Name, Email address, and User IDs … App activity App interactions, In-app search history, Other user-generated content, and Other actions … In-app search history App functionality, Analytics Other user-generated content App functionality"

   https://play.google.com/store/apps/datasafety?id=ai.botify.app&hl=en · captured 31 July 2026

6. e6The Google Play data safety page records, under the developer's own declaration, that data cannot be deleted on request (checked 2026-07-31).

   "Data can't be deleted The developer doesn't provide a way for you to request that your data be deleted"

   https://play.google.com/store/apps/datasafety?id=ai.botify.app&hl=en · captured 31 July 2026

7. e7The privacy policy linked from the Google Play listing states, under "Children's Privacy", that the service does not address anyone under the age of 13. A separate California section of the same document states that the company does not knowingly collect personal information from minors under the age of 16. We found no statement in that document requiring users to be 18 (checked 2026-07-31).

   "Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13."

   https://www.privacypolicies.com/live/35bcf464-abc3-4063-9242-7ef629330157 · captured 31 July 2026

8. e8The privacy policy linked from the Google Play listing for Botify AI carries the date "Last updated: August 28, 2021" and names Ex-human, Inc. as the company and, for the purposes of the GDPR, the data controller (checked 2026-07-31).

   "Privacy Policy for Botify AI Privacy Policy Last updated: August 28, 2021"

   https://www.privacypolicies.com/live/35bcf464-abc3-4063-9242-7ef629330157 · captured 31 July 2026

9. e9The privacy policy sets retention by purpose rather than by any stated period; we found no fixed retention period, and no separate retention rule for chat content, in the document (checked 2026-07-31).

   "The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy."

   https://www.privacypolicies.com/live/35bcf464-abc3-4063-9242-7ef629330157 · captured 31 July 2026

10. e10The privacy policy describes data use in general terms. Searching the document for the words chat, conversation, message and train returned no occurrences, so we found no clause addressing conversation content or the use of conversations to train AI models (checked 2026-07-31).

    "We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy."

    https://www.privacypolicies.com/live/35bcf464-abc3-4063-9242-7ef629330157 · captured 31 July 2026

11. e11Under the heading "Your Rights under the GDPR", the privacy policy states that users have the right to ask the company to delete or remove personal data, and a following section states that these rights may be exercised by contacting the company (checked 2026-07-31).

    "Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it."

    https://www.privacypolicies.com/live/35bcf464-abc3-4063-9242-7ef629330157 · captured 31 July 2026

12. e12Documented recordMIT Technology Review reported on 27 February 2025 that Botify AI hosted bots resembling real actors that stated their age as under 18 and engaged in sexually charged conversations. It reports the bots it asked about were removed while numerous others remained, and quotes Ex-human's chief executive saying moderation systems failed to properly filter inappropriate content, and pointing to mitigations including a filter meant to prevent creation of characters under 18 and a user reporting route.

    "Botify AI, a site for chatting with AI companions that's backed by the venture capital firm Andreessen Horowitz, hosts bots resembling real actors that state their age as under 18, engage in sexually charged conversations, offer "hot photos," and in some instances describe age-of-consent laws as "arbitrary" and "meant to be broken.""

    https://www.technologyreview.com/2025/02/27/1112616/an-ai-companion-site-is-hosting-sexually-charged-conversations-with-underage-celebrity-bots/ · captured 31 July 2026

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